有关售前支持或购买问题， 请联系销售支持人员 。. 了解如何兑换礼品卡、代码或 Office 产品密钥，以及如何在 Microsoft Store 在线商店、Windows 或 Xbox 上花费余额。.

代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。 请注意，如果帐户的未结余额或付款选项不再有效，则无法激活或使用代码。 有关详细信息，请参阅： 在 Xbox 上查看和管理订阅. 重要 在兑换代码之前，请确保已登录到设备或浏览器上的正确 Microsoft 帐户。 无法通过 Xbox 支持将错误帐户上兑换的代码传输到其他 Microsoft 帐户。 全部折叠. 如何在 Xbox Series X|S 和 Xbox One 上兑换代码. 按 Xbox按钮 打开导航页，然后选择“商店”。 按“查看”按钮 打开侧边菜单，然后选择“兑换”。 输入由 25 个字符组成的代码，选择 下一步，然后按照提示操作。 如何从电脑或移动 Web 浏览器兑换代码.

直接从 Xbox One 或 Xbox 360 中注册 Xbox Live 金会员。 你可以直接在此处购买或使用从零售商处获取的卡片或代码。 或者， 了解详情并在 Xbox.com 中注册。

获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符，则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时，请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片，或拍摄打印代码的收据 ...

Account. How to sign in to or out of Outlook.com. Outlook.com. If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions. Sign in to Hotmail or Outlook.com. To sign in to Outlook.com or Hotmail, you'll need your Microsoft Account username and password.

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven’t accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.

How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

There are a variety of capture settings you can change on your Windows 10/11 device so your video, audio, and screenshots are just the way you want them for gaming. Capture settings in Windows Settings. Collapse all. Changing capture settings. To change your capture settings, press the Start button , and then select Settings > Gaming > Captures.

是否可以兑换不同货币的 Skype 凭证？. 准备好了解详细信息了吗？. 如何将 Skype 信用作为礼物提供？. 重要提示！. 本文使用机器翻译，而非人工翻译。. 有关本文的详细信息。. Skype 对帮助使用机器翻译，将提供多种语言的支持文章。. 这些机器翻译的文章可能 ...

If you don't have a desktop PC and the slider doesn't appear or work, try updating the display driver. Select Search on the taskbar, type Device Manager, and then select Device Manager from the list of results.In Device Manager, select Display adapters, then select the display adapter.Press and hold (or right-click) the display adapter name, then select Update driver and follow the instructions.